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# Brainerd Public Utilities

Brainerd Public Utilities

## Sitemaps

- [XML Sitemap](https://bpu.org/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Brainerd Public Utilities News and Updates](https://bpu.org/brainerd-public-utilities-news-and-updates/) - News & Updates Stay informed with the latest news, updates, and important announcements. Our blog covers everything from service improvements to helpful tips, keeping you in the loop on what's happening. Drought Warning July 7, 2026 Voluntary water conservation requested NO MANDATORY WATER-USE RESTRICTIONS ARE CURRENTLY IN EFFECT Residents and businesses are asked to voluntarily
- [Drought Warning](https://bpu.org/2026/07/07/drought-warning/) - Voluntary water conservation requested NO MANDATORY WATER-USE RESTRICTIONS ARE CURRENTLY IN EFFECT Residents and businesses are asked to voluntarily reduce non-essential water use.
- [NOTICE OF PAYMENT PROCESSING FEES](https://bpu.org/2026/04/16/notice-of-payment-processing-fees/) - Effective 4/17/2026, A 3.50% processing fee will be applied to all credit and debit card transactions and a flat fee of $1.95 for online E-checks. This fee helps offset the rising cost of credit card processing. To avoid this fee, we welcome payment with a paper check or cash. You can also avoid this fee
- [Line Inspections](https://bpu.org/2026/04/29/line-inspections/) - STAR Energy Services will be conducting Inspections in the upcoming weeks for the following area(Map below) You may see a vehicle orside-by-side UTV during this time with a STAR Energy Services logo and a LineInspection decal on it. Please be courteous to the crew as they ensure the safedistribution of your electricity.
- [Service Line Replacements – Jan 2026 -Latest Updates](https://bpu.org/2026/01/14/service-line-replacements-latest-updates/) - Lead & Galvanized Service Line Replacement Program (2026–2033) Brainerd Public Utilities continues to move forward with service line replacements required under the Lead and Copper Rule Improvements issued by the U.S. Environmental Protection Agency (EPA). Replacements will occur in a phased approach from 2026 through 2033, to meet the State of MN’s goal, consistent with
- [Service Line Replacements - FEB 2025 Update](https://bpu.org/2025/02/26/service-line-replacements/) - Funding Status Update for EPA-Mandated Galvanized Service Line Replacements The utility is actively working to secure funding for the replacement of galvanized service lines as required by the Environmental Protection Agency. The planned replacements will take place in a phased approach from 2026 through 2033, ensuring a structured and efficient process as funding becomes available.
- [Honoring Hydro Power Week: March 31–April 2, 2025](https://bpu.org/2025/03/31/honoring-hydro-power-week-march-31-april-2-2025/) - Recognizing BPU’s Ongoing Commitment to Clean, Reliable Energy For well over a century, hydropower has been a vital part of how Brainerd Public Utilities delivers electricity to the community. As we observe Hydropower Week from March 31 to April 2, 2025, we take a moment to appreciate this time-tested, renewable energy source — and the
- [Preventing Frozen Service Lines](https://bpu.org/2024/01/25/preventing-frozen-service-lines/) - Preventing Frozen Service Lines: Colder temperatures increase the potential for frozen service lines
- [Forever Chemicals in Consumer Products - Tips to void PFAS in your purchases](https://bpu.org/2024/12/17/forever-chemicals-in-consumer-products-tips-to-void-pfas-in-your-purchases/) - WHAT are PFAS? Per and polyfluoroalkyl substances (PFAS) are a family of human-made chemicals. They are known for their water and oil repellency, heat resistence, and other useful properties, and have been used in manufacturing since the 1950s. Today, they can be found in many products we use in our day-to-day lives. PFAS can be
- [Water Service Line Inventory - Frequently Asked Questions](https://bpu.org/2024/11/18/water-service-line-inventory-frequently-asked-questions/) - What is a service line? A service line is the pipe connecting the water main to the interior plumbing in a building. (It is how you receive water). I have already provided you with my water service material type. Why am I receiving this letter? Galvanized notification letter: You received this letter because it was
- [Notification of Accessibility of the Service Line Materials Inventory](https://bpu.org/2024/11/07/notification-of-accessibility-of-the-service-line-materials-inventory/) - Brainerd Public Utilities has completed and submitted our service line materials inventory to the Minnesota Department of Health. The service line inventory is publicly available, and you can check the materials for your service line by visiting the Lead Inventory Tracking Tool (LITT) at https://maps.umn.edu/LSL/ you may also contact us at (218) 829-8726. To complete
- [Help Your Neighbors With the Gift of Heat](https://bpu.org/2024/10/01/help-your-neighbors-with-the-gift-of-heat/) - As the cold months approach, many of us are fortunate to enjoy the warmth of a well-heated home. However, for some of our neighbors, staying warm during winter can be a real challenge. Rising energy costs and unexpected financial difficulties can leave families struggling to pay their heating bills. That's where the power of community
- [IBEW Public Utility Strike Information](https://bpu.org/2024/07/12/ibew-public-utility-strike-information/) - The City of Brainerd and its employee labor groups share a common goal of providing high quality public service and leadership in creating a sustainable city. Our employees consistently go above and beyond in serving our citizens every day. The City is dedicated to securing fair contracts that align our resources, support our employees, and
- [Public Power Week October 6-12th](https://bpu.org/2024/09/09/public-power-week-october-6-12th/) - BRAINERD PUBLIC UTILITIESCELEBRATESPUBLIC POWER WEEKOCTOBER 6-12, 2024 Brainerd Public Utilities is celebrating Public Power Week,Oct. 6-12, along with 2,000 other community-powered,not-for-profit electric utilities that collectively provide electricityto 54 million Americans across 49 states and five territories.We take a tremendous amount of pride in the service weprovide to our customers. We go to work each day
- [Policy Update: Frozen Water Service Lines](https://bpu.org/2024/04/08/policy_update-feb_27_24/) - BRAINERD PUBLIC UTILITIES POLICY 2024-01 ADOPTED FEBRUARY 27, 2024 FROZEN WATER SERVICE LINES Brainerd Public Utilities (BPU) is responsible for a frozen water main. Residential customers are responsible for waterlines from the curb stop to their residence. Commercial customers are responsible for waterlines from the main to their business. Property owners (residential and commercial) are
- [Drinking Water: Copper Levels](https://bpu.org/2024/08/06/copper-in-your-drinking-water/) - Brainerd Public Utilities found elevated levels of copper in drinking water in some homes/buildings and continue ongoing public education to keep our customers informed. Please read this information closely to see what you can do to reduce copper in your drinking water. Elevated Levels of Copper in Your Drinking Water Our water system regularly samples
- [Brainerd Public Utilities Initiates Citywide Lead and Copper Service Line Inventory](https://bpu.org/2024/01/19/brainerd-public-utility-initiates-citywide-lead-and-copper-service-line-inventory-for-water-safety/) - Brainerd Public Utilities (BPU) is taking proactive measures to ensure the safety of its water supply by initiating a citywide inventory of lead and copper water service lines. This comprehensive project aims to identify and address any potential risks associated with such lines to provide the community with the safest water possible. The Environmental Protection
- [Update on Copper In Your Drinking Water](https://bpu.org/2024/03/12/ciydw/) - Please read this information closely to see what you can do to reduce copper in your drinking water.
- [BPU continues to investigate the source of contamination of Brainerd’s drinking water -OCTOBER 10TH 2023](https://bpu.org/2023/08/21/bpu-continues-to-investigate-the-source-of-contamination-of-brainerds-drinking-water/) - BPU continues working, with the guidance from the Minnesota Department of Health, in investigative sampling looking for potential sources of contamination throughout the entire water system, including distribution and source water. Therefore, we will continue chlorination until further notice. This is a lengthy undertaking, and we thank you for your patience.
- [Public Power Week](https://bpu.org/2023/09/25/public-power-week/) - Brainerd Public Utilities will be celebrating Public Power Week October 2-6, from 9am to 2 pm at Brainerd Public Utilities. BPU will have great information about our utility and our services, along with cookies, coffee, and hot chocolate for our customers.
- [City of Brainerd Employee Celebration](https://bpu.org/2023/09/08/city-of-brainerd-employee-celebration/) - The City of Brainerd had the distinct honor to celebrate its employees! The City of Brainerd Employee Wellness Committee provided (and cooked) barbecue for 120 of our employees!We:>Recognized employees with 3-5-10-15-20-25-and even 30 years of service!>Heard from each of our Departments of some of the amazing work we do each day.>Awarded Mandy Selisker (BPU) with
- [Cold Weather Rule for Winter Disconnections](https://bpu.org/2023/09/08/cold-weather-rule-for-winter-disconnections/) - When cold weather hits, it’s important to know your options if you find it difficult to keep up on your utility bills. The State of Minnesota established the Cold Weather Rule (Minnesota State Statute 216B.097) to safeguard the interests of residential utility customers during the cold winter months. Under this rule, all eligible electric service
- [Drought Warning Now In Effect.](https://bpu.org/2023/08/10/drought-warning-now-in-effect/) - DROUGHT WARNING NOW IN EFFECT: Water Conservation Encouraged Brainerd Public Utilities Water Conservation Efforts Drought Warning Response Phase The Minnesota Department of Natural Resources (MNDNR) has announced that the Mississippi Headwaters watershed is entering the Drought Warning Response Phase as described in the Minnesota Statewide Drought Plan. Brainerd is within the Mississippi Headwaters watershed. Brainerd
- [New Solar Array – Brainerd Public Utilities](https://bpu.org/2023/06/21/new-solar-array-brainerd-public-utilities/) - New Solar Array – Brainerd Public UtilitiesBrainerd Public Utilities (BPU), Minnesota is pleased to announce a 6.54 MW DC / 5.75 MW AC photovoltaic solar arrayat the Brainerd Lakes Regional Airport is fully operational and will supply just over 10 gigawatt-hours of renewableenergy annually. This is equivalent to the electric needs of 1,379 homes in

## Pages

- [Home](https://bpu.org/) - CREDIT CARD PROCESSING FEE NOTICE Welcome to Brainerd Public Utilities The mission of Brainerd Public Utilities is to provide safe, reliable, environmentally friendly electric, water and sewer services to our customers at the lowest reasonable cost. My Account Outage Center Start Stop Transfer Contact Us Notice Of Payment Processing Fees Effective 4/17/2026A 3.50% processing fee
- [Policies](https://bpu.org/about/policies/) - Policies Policies View Policy Library Below. BPU_POL_2024-01 Frozen Water Lines BPU_POL_2005-07-Inactive-Accounts BPU_POL_2005-10-Disconnection-of-Service BPU_POL_2003-05 Fees for Water Meters BPU_POL_2025-01_Leaking Water Service Line Policy BPU_POL_2003-04-Unauthorized Use of Utility Meters BPU_POL_2005-08 Application For Service BPU_POL_2007-11 Utility Service Turn On Fee BPU_POL_2007-12 Fee for Checking Readings and Test BPU_POL_2008_13 Access To Premises BPU_POL_2003-07 Tenant Landlord Utilties BPU_POL_2005-06 Metering of
- [Water Rates](https://bpu.org/water-rates/) - Water Rates Water Rates - Effective June 1st, 2026 Commercial water customers will be subject to Minnesota sales tax. Meter Size Monthly Rate *Including MDH Charge 3/4 inch $26.25 $27.52 1 inch $43.75 $45.02 1 1/2 inch $87.50 $88.77 2 inch $140.00 $141.27 3 inch $280.00 $281.27 4 inch $437.50 $438.77 6 inch $875.00 $876.27
- [Contact Us](https://bpu.org/contact-us/) - Contact Us Send a Message Name* Email* Phone Number* Message* Submit Stay in Touch Our team is here to answer any questions you may have. Contact us and we will respond as quickly as possible. 8027 Highland Scenic Rd Baxter, MN 56425 PO Box 373 email@bpu.org (218) 829-8726 Administration Directory Name Position Phone Number
- [Wastewater](https://bpu.org/wastewater/) - Wastewater Wastewater The Brainerd Wastewater Treatment Facility (WWTF) is a Class A facility designed to treat an average wet weather flow of 6.0 MGD with a CBOD5 Influent concentration of 240 mg/L and a TSS concentration of 240 mg/L.The Facility receives wastewater from the communities of Brainerd and Baxter. The Brainerd interceptor system consists of
- [Commission](https://bpu.org/about/commission/) - Commission Brainerd Public Utilities Commission The Brainerd Public Utilities Commission meets on the last Tuesday of each month, beginning at 9:00 a.m. in Council Chambers, 3rd floor of City Hall, located at 501 Laurel Street, Brainerd, MN 56401. The meetings are open to the public. Any person needing special accommodations, please call (218) 825-3200. 2026
- [Archives](https://bpu.org/about/archives/) - Archives 2023 Meeting Dates & Minutes January 31, 2023July 25, 2023 February 28, 2023August 29, 2023 March 28, 2023September 26, 2023 April 25, 2023October 31, 2023 May 30, 2023November 28, 2023 June 27, 2023December 19, 2023 2022 Meeting Dates & Minutes January 25, 2022July 26, 2022 February 22, 2022August 30, 2022 March 29, 2022September 27,
- [Electric - Commercial](https://bpu.org/electric-commercial/) - Commercial Electic Services Commercial Service Rates All rates are effective June 1, 2026, unless otherwise noted. Each customer will also pay a power cost adjustment (PCA) each month based on the kWh that is used. The PCA is based on BPU’s cost of power purchased wholesale from American Electric Power. Commercial Service Each customer will
- [Residential Electric](https://bpu.org/residential-electric/) - Residential Electic Services Residential Electric Services BPU’s Electric Department provides safe and reliable electricity to customers in Brainerd, portions of Baxter and surrounding townships. BPU takes public power seriously and strives to provide affordable electric rates to its customers.Our professional and dedicated field crews are on call 24/7, 365 days a year, to ensure your
- [Drinking Water Reports](https://bpu.org/drinking-water-reports/) - Drinking Water Reports Drinking Water Reports Brainerd Monitoring Results This report contains our monitoring results from January 1 to December 31, for each of the years listed below. We work with the Minnesota Department of Health to test drinking water for more than 100 contaminants. It is not unusual to detect contaminants in small amounts.
- [Rebates](https://bpu.org/resources/rebates/) - Residential and Commercial Rebates Residential & Commercial Rebates Brainerd Public Utilities encourages our customers to make their homes as energy-efficient as possible by offering a variety of rebates for new equipment and energy-efficiency upgrades. View our current rebates For Residential Rebate Applications: Click Here For Commercial Rebates: Contact Kathryn Wilkinson or Victoria Mee. If you
- [Cold Weather Rule](https://bpu.org/resources/cold-weather-rule/) - Cold Weather Information Cold Weather Information Cold Weather Rule – MN Statute 216B.097 Protections A municipal utility or a cooperative electric association must not disconnect and must reconnect the utility service of a residential customer during the period between October 1 and April 30 if the disconnection affects the primary heat source and the customer meets the
- [About](https://bpu.org/about/) - About BPU About Brainerd Public Utilities At Brainerd Public Utilities (BPU), our mission is simple: to deliver safe, reliable, and affordable electric, water, and wastewater services to our community. As a municipally-owned utility, we’re deeply connected to the people and businesses we serve across Brainerd, portions of Baxter, and surrounding townships. Since 1892, we’ve proudly
- [Payment Options](https://bpu.org/billing/payment-options/) - Payment Options Payment Options Brainerd Public Utilities offers several ways to pay your utility bill each month. Pay Online To pay your bill online, click here: Pay Online ***If you are a first time user, you will need to know your BPU account number and the amount of your last payment*** IF YOU ARE IN DISCONNECT
- [Construction](https://bpu.org/construction/) - Construction Construction This page is your one-stop destination for all the applications, agreements, and requirements needed for construction projects. Whether you're starting a new build or working on upgrades, you’ll find everything you need here to ensure compliance and streamline your process. Residential New Residential Electrical Service Application New Residential Water Service Application Residential Utility
- [Newsletters](https://bpu.org/newsletters/) - Newsletters BPU newsletters are sent out quarterly to our customers. These letters include educational articles and important news and updates. BPU newsletters has been a part of the Utility for decades. Enjoy! Recent Newsletters - Summer 2026 - Spring 2026 - Winter 2026 - Fall 2025 Archived Newsletters 2023December Newsletter4th Quarter NewsletterSeptember 2023First Quarter NewsletterDrinking
- [Start Stop Transfer](https://bpu.org/billing/start-stop-transfer/) - Start / Stop / Transfer Service New Customers – Start Service If you are a new BPU customer and need to establish service, please visit the BPU Business Office at 8027 Highland Scenic Rd or call 218-825-3200 to begin the process. To get started, complete the Utility Billing Application (linked below). You may download the
- [Sprinkling Rates](https://bpu.org/sprinkling-rates/) - Summer Sprinkler Rates Summer Sprinkling Rates Residential Customers In accordance to city ordinance No. 1030, section 702, residential customers are given a sprinkling credit on their wastewater treatment and collection rate for the billing months of May through August. During these months, the customer’s wastewater charges will be based on the average monthly metered water
- [Employment](https://bpu.org/about/employment/) - Employment Current Job Openings Click here to view current opportunities with the City of Brainerd and Brainerd Public Utilities Business Office Support SpecialistLocation: Brainerd, MNFull Time - $46,737.60 - $58,406.40 AnnuallyAgency: City of Brainerd/Brainerd Public UtilitiesOpening Date: 11/19/2024Closing Date: 12/3/2024 4:30 PM CentralJob Number: 20241119General Definition of Work: The Business Office Support Specialist is a
- [Privacy Policy](https://bpu.org/privacy-policy/) - Privacy Policy Privacy Policy Brainerd Public Utilities is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.Brainerd Public Utilities may change
- [Security Light Agreement](https://bpu.org/security-light-agreement-3/) - Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.SECURITY LIGHT AGREEMENT Name *A customer of Brainerd Public Utilities (BPU), hereby makes a request to have Number of Security Lights needed *installed at his/her property at Address *Address Line 1Address Line 2City--- Select state ---AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of
- [Water Service Line Inventory – Frequently Asked Questions](https://bpu.org/water-service-line-inventory-frequently-asked-questions/) - Water Service Line Inventory – Frequently Asked Questions What is a service line? A service line is the pipe connecting the water main to the interior plumbing in a building. (It is how you receive water). I have already provided you with my water service material type. Why am I receiving this letter? Galvanized notification
- [ELECTRIC SERVICE REQUEST APPLICATION COMMERCIAL/MULTI-UNIT](https://bpu.org/electric-service-request-application-commercial-multi-unit/)
- [ELECTRIC SERVICE REQUEST APPLICATION RESIDENTIAL](https://bpu.org/electric-service-request-application-residential/)
- [WATER SERVICE REQUEST APPLICATION RESIDENTIAL / COMMERCIAL](https://bpu.org/water-service-request-application-residential-commercial/)
- [Hydro Dam](https://bpu.org/hydro-dam/) - Hydro Electric Dam Hydro Electric Dam The hydro dam keeps electric rates low with generated power from the Mississippi River. Hydro Dam Tour How The Dam Works Dam Facts Hydro Dam RelicensingOn February 28, 2023, the Federal Energy Regulatory Commission (FERC) license for the Brainerd Dam, owned by Brainerd Public Utilities (BPU), will expire. BPU
- [Dam Videos](https://bpu.org/dam-videos/) - Hydro Electric Dam Videos The hydro dam keeps electric rates low with generated power from the Mississippi River. Hydro Dam Tour Dam Facts How The Dam Works
- [Utility Credit Reference Form](https://bpu.org/utility-credit-reference-form/) - Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.8027 Highland Scenic Road PO Box 373 Brainerd, MN 56401 218-829-8726 |Phone 218-829-4703 |Fax email@bpu.org * * * * OFFICE USE ONLY * * * * Customer Name:Account #BPU Service AddressUTILITY CREDIT REFERENCE The use of a
- [Automatic Bill Pay](https://bpu.org/automatic-bill-pay/) - Automatic Bill Pay Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. - Step 1 of 28027 Highland Scenic Road PO Box 373 Brainerd, MN 56401 218-829-8726 |Phone 218-829-4703 |Fax email@bpu.org Sign up for automatic bill pay and have your BPU bill automatically deducted from
- [UTILITY BILLING APPLICATION COMMERCIAL](https://bpu.org/utility-billing-application-commercial/)
- [RESIDENTIAL UTILITY BILLING APPLICATION](https://bpu.org/residential-utility-billing-application/)
- [Request For Proposal](https://bpu.org/request-for-proposal/) - Request For Proposal Request For Proposal NOTICE FOR Request for Proposals (RFP) CMAR SERVICES WATER TREATMENT PLANT FIL·TER BACKWASH RECLAMATION BRAINERD PUBLIC UTILITIES City of BRAINERD, Minnesota RECEIPT OF PROPOSALS: Proposals for the work described below will be received via email until 4:00 PM on September 4, 2025. Please email Proposals to Daniel Loch, DLoch@bpu.org
- [Report an Outage](https://bpu.org/service-interruption/) - Outage Center Outage Center Welcome to the Outage Center, where you can stay informed about current power outages in your area with our real-time outage map. If you're experiencing a power outage, use the form below to report it directly to our team so we can address the issue as quickly as possible. Your safety
- [Water Department](https://bpu.org/water/) - Water Department Water Department Brainerd’s water filtration plant treats approximately 1.35 million gallons per day. The plant removes iron and manganese from the water, which is pumped out of six wells that were drilled near the facility. We are able to achieve 95 percent removal of those minerals which helps to improve the taste and
- [Solar Power](https://bpu.org/solar-power/) - Solar Power Real-Time Solar Energy Generation and Procurement Data Explore up-to-date insights into our energy initiatives, including the performance of our solar projects and details about the energy we procure from AEP. Access comprehensive data through the following resources:​ Airport Solar Project Monitoring: View real-time performance metrics of our Airport solar installation via the AE
- [Billing](https://bpu.org/billing/) - Billing Information Billing Information Utility Due Dates Monthly bills are issued for the following utility services, electric, water, and wastewater. All utility charges for the services BPU provides are calculated in accordance with the rate schedule approved by the BPU Commission. BPU has 18 billing cycles and does zone billing, four times a month. Your
- [Stormwater](https://bpu.org/stormwater/) - Stormwater About Stormwater This charge is billed on behalf of the City of Brainerd. The revenue collected for this charge is used to maintain and improve the existing stormwater drainage system for impervious surfaces (where stormwater cannot penetrate into the ground). Residential customers are charged a $5.30 monthly fee and commercial customers are charged according to
- [How To Read Your Bill](https://bpu.org/billing/how-to-read-your-bill/) - How To Read Your Bill Explanation of Other Charges on Your Bill Penalty – There is a 10% penalty applied to your current charges if they are not paid by the due date. kWh – Abbreviation for kilowatt-hour, the unit in which electricity is measured. One kWh is 1,000 watts used for one hour. The number kWh
- [Benefits of Public Power](https://bpu.org/benefits-of-public-power/) - Benefits of Public Power Benefits of Public Power Public power utilities are community-owned, not-for-profit electric utilities that safely provide reliable, low-cost electricity to more than 54 million Americans, while protecting the environment. Homes and businesses in nearly 2,000 communities across the U.S. — large cities like Austin, Nashville, Los Angeles, and Seattle, as well as small towns and
- [Streetlight Outage](https://bpu.org/streetlight-outage/) - Report a Streetlight Outage Report A Streetlight Outage Use this form to notify Brainerd Public Utilities about a streetlight that needs service. Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.Name *FirstLastPhone *Email * Preferred contact method if additional information is required?EmailPhoneLight Pole NumberNearest address
- [Resources](https://bpu.org/resources/) - Resources Customer Resources Explore our Customer Resources for a range of helpful programs and services, including energy assistance, rebates, tips for efficient energy use, and payment support options. We're here to help you manage your utilities with ease. Cold Weather Rule The Cold Weather Rule (MN Statute 216B.097) helps protect residential utility customers from service
- [Renewable Energy](https://bpu.org/renewable-energy/) - Renewable Energy Information and Forms for Renewable EnergyFor information on a DER System (Distributed Energy Resources), please click on the link below.The Utility’s adopted interconnection process (M-MIP), technical requirements, contracts and agreements can be viewed under the Distributed Energy Resource Document Library at https://www.novapowerportal.com/Home/Index/57 To be compliant, you must complete all the necessary documentation.
- [Customer Deposits](https://bpu.org/billing/customer-deposits/) - Customer Deposits Customer Deposits PolicyTo establish credit with Brainerd Public Utilities (BPU), a deposit may be required at the time of application for service. A deposit will be required from customers for the following reasons:A utility credit reference is not returned to the BPU business office within 10 days from the date of application for
- [Clean Drinking Water](https://bpu.org/resources/clean-drinking-water/) - Clean Drinking Water Clean Drinking Water Brainerd Public Utilities(BPU) is dedicated to providing clean drinking water to our service area. BPU water crews work around the clock in their mission to provide all customers with clean water, however there are some risks that cannot be entirely mitigated at the production level. Please read the following
- [Tips and Tricks](https://bpu.org/resources/tips-and-tricks/) - Tips and Tricks Tips & Tricks Reduce energy costs with simple changes like turning off lights, using smart power strips, and upgrading to energy-efficient appliances. Weatherize your home, maintain your HVAC system, and fix water leaks to improve efficiency. Power Tips Water Savings Power TipsThere are things you can do to cut your energy use
- [Having trouble paying](https://bpu.org/resources/having-trouble-paying/) - Having trouble paying Having Trouble Paying Your Utility Bill?If you can’t pay your utility bill and are in disconnect status, there are several agencies that can help you pay your electric bill. There are very few agencies that will pay water and sewer charges. If you are behind on those charges, you will have to make
- [Energy Assistance](https://bpu.org/resources/energy-assistance/) - Energy Assistance Energy Assistance The Energy Assistance Program (EAP) helps pay home heating costs. Households with the lowest incomes and highest energy costs receive the greatest benefit.Households who are at or below 50 percent of the state median income are eligibleSize of grant is based on household size, income, fuel type and energy usageHouseholds with

## Newsletters

- [Summer 2026](https://bpu.org/newsletter/summer-2026/)
- [Spring 2026](https://bpu.org/newsletter/spring-2026/)
- [Winter 2026](https://bpu.org/newsletter/january-2026/)
- [Fall 2025](https://bpu.org/newsletter/fall-2025/)

## Categories

- [Uncategorized](https://bpu.org/category/uncategorized/)
- [News & Updates](https://bpu.org/category/news/) - These posts will show up on the home page.

## Tags

- [IBEW](https://bpu.org/tag/ibew/)
- [Local 31](https://bpu.org/tag/local-31/)
- [Strike](https://bpu.org/tag/strike/)